account →

Help Guide for ZTrade

Versions and Download

ZTrade works as a store application for newer operating systems, for older versions Windows and MacOS or for Linux distributions it can run with Java.

Store applications have significant security and functionality advantages while offering the user a single simple how to install, update, open and uninstall for all apps in this category.

Among others, they are controlled by and distributed by the manufacturers of the operating system (like Microsoft, Apple, Google), since their rights have been limited to those that are functionally necessary (internet connection as a customer, printing, etc.).

Both the desktop and mobile versions have exactly the same features and functionality.

The only difference is the number of windows that can be displayed at the same time and how they are organized.

Supported operating systems

Window Store for Windows 10 or 11 devices
Mac App Store for Macos devices 10.15 or latest
Google Play for Android 5 or latest devices
App Store for iOS 9 or latest devices

Benefits of store application security

In a store app:

· The application creator declares the resources that the application needs to access, which for our application is: access as a client to the internet (and in some versions there are some more accesses: eg printer access etc.).

· Each version and change of the application is submitted to the operating system manufacturer for review.

· After it is checked it is digitally signed and distributed from the operating system store in a way that ensures that the installed application has not been tampered with.

· When running it runs inside a security shell that allows it to access only the declared resources.

In some operating systems with high user protection this is the only way to install applications.
The old way of installing apps from any location carries significant risks as there is no auditing mechanism in place for the applications' potential access to your personal information, they do not operate under a security shell and have access to all files and computer resources.
While the application may have been corrupted in the storage location or during your communication with the site.

Functionality advantages

· The store applications that the user uses regularly remain in the prelaunch state and start immediately as soon as the user chooses to do so.

· They have the ability to use advanced services of the operating system, e.g. direct notifications. · After it is checked it is digitally signed and distributed from the operating system store in a way that ensures that the installed application has not been tampered with.

· They work with the operating system better in terms of memory and power management.

· The manufacturer of the operating system sends to the creator reports of errors that occur during the operation of the application, in order to improve their quality.

Mobile Version

In the mobile version there are 12 screen positions, the contents of which can be defined by the user.
On devices with enough space, there is also the option to share the screen from the Options icon, and then Add/Remove a second small screen below or next to the main one.
By dragging the icon to the border of the 2 screens you can change their relative size.
If one of the two screens contains a list and the other can accept list items, by simply clicking on a list symbol we can change the content of the other screen, unless that screen is locked.
Double-clicking on a spot or long-pressing is equivalent to right-clicking on computers.

Screen Management

Selecting the back key from any screen (top left) takes you to the Layout screen, where you can:

· Go to any screen by selecting it.

· Drag a screen to another location.

· Drag a screen to the recycle bin (bottom center) to empty it of its contents.

· Either select Exit (top left) to exit the application.

· Either select Settings to configure the app to your liking.

Open a new window

Opening a new window on mobile is done via the menu option (top right corner) choosing "New Screen" opens a list of all window types.
Selecting the preferred window type opens the new window.

You place the new window in the first empty position (or in the 12th if all are full) of the 12 available screen positions.
By selecting the back button on the top left you can go to the Layout screen to change its position.
In an empty window we can click "Click to Add..." to go to the list of window types.

Log in

Login to the Application by entering the correct Username and Password.

If you have clicked the "Save Code" option the Username will be saved on your device.

From the language indicator you can change the language layout of the application between Greek / English.

From the "White Theme" tab you can change the theme of the application between Black / White.

View List


To open a new watch list window click on Menu "Windows" -> "New" and select "View List"

Adding/Removing Symbol in List

A new symbol can be added to the list by clicking on "Add symbol" on top left. The new symbol will be added on the begging of the list but it can drgged to another place or with right-click we can remove it from the list. From the "Options" icon (top right corner) and then "Edit List" we can add, remove and more symbols easier.

Click on the symbol you want then press "Remove" or "Move Up" or "Move Down". Once you have completed the edit list, click the "Tick" button which appears in the upper right corner of the window.
View lists like all application data are stored in staff your profile and are therefore common across all your devices (when you log in with the same username).

Create New View List

To create a new View list click the options button in the upper right corner window and then -> "Create List". In the text field type the name you want to give the new list and press the "Create List" button. You can then add any symbol by typing it into the field "Symbol (add symbol)". After you finish editing the list, click the "Tick" button that appears in the upper right corner window to close the List creation window and save your new List. Note that in order to save a new List it must not is empty, i.e. must contain at least one (1) symbol.

Add/Remove Column

Right-click (or long-click) a column heading to add or remove a column. You can move a column left / right on your screen (frame), with drag n drop functionality. Click a column label to sort the list by elements of the column in ascending or descending order. Click again to deselect.

Set of Columns

By clicking the Options button (top left) you can change the column set to Trading, Performance, Fundamentals and Auction (the last set of columns is the same as her Trading with the addition of Price Calculation / Calculation columns of Change and automatically displayed when the Market is in Pre-Session and at the end of the day). You can change these totals of columns by adding or removing columns or changing their width. All column sets are stored in your personal profile.



To open a new Quote window click "Window" -> "New" and then select "Quote" or click on the Quote shortcut icon that appears in the main menu.

Quote Options

Quote Options The options available on the Quote screen are:

"News" (if there is any news announced for the selected symbol), "Depth", "Orders", "Performance" and "Fundamentals". You can choose any of the above by simply doing click on the options shown on the bottom line of the window.
In the Actions tab, the last actions of the selected symbol are displayed.
In the Depth tab, you display the depth of the market (Bid/Sell) for the selected symbol.
By clicking on the maximize icon you can expand the options area and then reset it with the same action.

Quick Switch

From the Options icon (top right corner) you can go directly in Chart, Balance Sheets, Buy / Sell Order for the selected symbol.


By pressing Ctrl+T on the keyboard or by pressing the Options icon (top right corner) h list of all operations for the symbol you are watching is displayed in the window of the examination. You can choose to view all transactions that have taken place for the current symbol or group them by value by checking the box "group by value".


To open a new chart click the menu Windows -> New and then select Chart or click the shortcut icon charts displayed in the main menu. In the technical analysis app you can see live charts in periods of 5/10/30/60/120/240 minutes/day/week/month for time intervals of 120 days for intra-session data, 10 years of daily data and 15 years of weekly / monthly data.

Adding Indicators

You can add indicators and moving averages by tapping on the Menu icon (at the top of the bar). From the edit box (upper left corner) you can call another symbol by typing the name of the symbol and pressing "Enter" or click on the symbol name (top center/Symbol Title) and select a symbol from the recent symbol list. Change chart spacing with the spacing icon (at the top of the bar). Zoom in or out by pressing the "Minus" or "Plus" key (at the bottom right corner of the window).

Multiple View

By pressing the multiview button (in the upper right corner), you can choose the display of the view to monitor simultaneously 2 or 4 symbol charts.

Drawing Lines

The cursor mode with the "Hand" icon (in the lower left corner of the window) is the "Normal" mode, select "Floating info" to display a table of values on the chart or Line Plot to start carving. You can choose more drawing modes (Fibonacci Retracements, Square or even Text) clicking on the menu icon and then selecting Line Drawing.

Change parameters

Right-clicking (or long-clicking) on a diagram line displays the line settings Menu, where you can change the color style, add moving average to the line or delete the line. You can save the set of indicators on the chart as a default template by selecting the menu and then Save Template, after that any new chart will open with the saved overlays and your indicators with your personal parameters.

Show Price History

Press Ctrl+T to show the chart values in a list. You can change the time frame of your list like chart by selecting at the bottom of the screen or by changing the icon to the period you want.

Pressing Ctrl+T again returns you to the graph window.


20 Recent Quarters

Fundamental data is the most important data in stock analysis. In order to meet the needs of Fundamental analysis, the application provides up to 20 recent quarters with full data along with their chart.


To open a new balance sheet window, click Windows -> New and then select Balance Sheets or click the Shortcut icon of Balance Sheets that appears in the main menu. The user can click on any row of the Balance Sheet to get its graphical representation and click again on the same row to remove it from the chart. The chart area can be resized by dragging the slider icon. Note that in the quarterly graphs debt represented a quarter of debt (Debt/4) in order to be comparable to quarterly sales and profits.

Fundamental Analysis Rules

The most important rules in Fundamental analysis from a user's point of view are: Stock price growth over the long term must be supported by sales growth. Profit growth must be supported by sales growth. As a result, it is advisable to trade stocks with positive revenue (sales) changes by checking the % Change in 1 Year Revenue . (the most recent four quarter sales versus the prior year correspond) and the 3-year Change in Revenue (the last twelve-thirds sales compared to the previous year correspond).

A rich set of financial indicators along with its changes in 1 or provided in all views (watchlist or Review). To see the fundamental footprint of the watchlists, you can click on the "Bell" icon (top right) and then select Basics from the menu.


Charts are proven investment tools that synthesize complex data to help you make faster and better decisions.


To open a new Map window click Window -> New and select Map. By clicking on any symbol on the Map you can immediately have the Examination or the Chart in any window that is unlocked on the selected Market tab.

Compare other sizes

By clicking on the right label (Change %) you can select another value to compare from the menu. The displayed color depends on the characteristic value (fall/rise). The coverage area of the symbol always depends on the market capitalization.


Open Settings

To open the application settings, left click on Windows -> Settings.

Settings include:

• Font Size : You can change the font size from Small / Normal / Large / Multi Large letters for your convenience.

• Line Height : Changing the line height automatically resizes the buttons to are more readable and easier to handle.

• Flash Duration: With this setting you can change the flash duration of the cells.

• Glow Intensity : With this setting you can change the glow intensity of the cells.

• Language : With this setting you can choose the system language (Greek/English). This option exists also available in the initial login image where the user gives the Username/Login Code.

• Consumption: The application can be configured in terms of data consumption (the regulation mainly applies to mobile devices). The options are Smart / Always economy / No economy.

• Idle exit : The application closes automatically after the time set in the option 10 minutes / 30 minutes / 2 hours / 8 hours / 12 hours, to stop power and data consumption. Based on battery level (30%), it will ignore this option and turn off after 10 minutes of inactivity. (This feature does not apply to the Desktop Edition).

• Change Password: Use this button to change the password your login (Applies to MetricTrade Username / Password only).

• Start/Stop RTD/DDE : Some desktop versions support data exchange protocols with other applications (Windows 10: RTD and Java: DDE).
By selecting Start, you can host the data sending service (e.g. Excel) by following the links below you have installed the required DLLs on your computer: RTD prerequisites or DDE prerequisites
The creation of the formulas is easily done by pressing Ctrl+Shift+C on a view list you want and then pasting into Excel.

• Save Password: With Save Password selected, the application saves the user name on the device (the password is saved only in MetricTrade codes).

• Alert Sound: By activating this option, when an alert comes you will hear an audio signal from the computer's speakers.

• Green/Red Color : Switch colors "Green/Red" instead of "Blue/Red".

• White Background : Toggle application background color "White/Black".

• Abbreviated Position Values: Show short representation of prices and truncation of decimals in portfolios, such as 23.34K instead of 23,340.12.

• Abbreviated Stock Volumes: Show short representation of piece volumes and truncation of decimals, such as 23K instead of 23,000.

• Keep Symbol in Command: This option allows us to keep the Symbol field populated in the command window.

• Keep Quantity in Order: This option allows us to keep the Quantity field populated in the order window • No Customer Code in new Order : With this option enabled, the system asks for the customer code to be entered in every new order.

• Show Empty Symbols: This option allows us to show or hide symbols that are empty (have no value).

• No Buy/Sell Coloring: With this option enabled, the Buy/Sell fields are solid color and do not follow the selected pattern (red/green-red/blue).

All of the above settings are device-specific and do not carry over like your other options.


In the Alerts window you can set alerts about whether a security is above or below a price.

You can change the alert criteria by changing the Criterion Type. Available options are "Price", "Volume", "Change" and "Volume % 1 day".

You can also add a comment that will appear with the notification.

From the application settings (paragraph 3), you can enable or disable the sound effect accompanying the display of a notification.

WARNING: Notifications do not work when the application is not running.

Orders and Portfolios


To issue a new Order you must open a Order window in the following ways:

1. Right-click (or double or hold on mobile or Ctrl-click) on a symbol and select Buy Order or Sell Order in the menu.

2. From a portfolio screen by selecting one of the symbols (top left corner) to select Buy Order or Sell Order.

3. From the icon menu (in the top left corner) select Buy Order or Sell Order.

4. On the Tablet or PC by clicking on the Buy or Sell Price or Quantity fields.

5. From the Commands list, click on a command and select Clone Command.

6. Clicking the command shortcut on the icon bar.

7. Either by clicking on Windows -> New -> New Command from the main menu.

8. On the PC, press Ctrl-B for Buy or Ctrl-S for Sell.

The command window will open as a temporary (full) screen on a phone or as a small popup on a Tablet or PC. In the Greek language the decimal point is , (comma) and in English the . (period).

In the quantity and price you can use the symbols or on the keyboard +/- to change the quantity or price based on the current price step. By right clicking on a price at the buy/sell depth the price is transferred to your order.

When you have finished entering information, press Send to open the overview window, after reading it, press Yes to send the command.

The market warning in the overview window on the left means that the probability order will be executed immediately, so if you meant to put an order on hold look at it again.

Command Overview / Change / Delete

To view your List of Orders, you can select "Orders" on the bottom line of the portfolios or orders window. Either by clicking Windows -> New -> Command Hubs from the Main Menu.

Command List

In the Command List you can click on any command line to enable menu to clone, change/fix, cancel the selected order or all orders in the current portfolio.

By selecting the Active only option (on the bottom line of the window) you can hide canceled or executed orders.

By selecting the Actions tab (on the bottom line of the window) you can to see only your runs and group them by symbol.

Command History

To view your order history select the "History" tab.
Then you can enter "From" - "To" date and press the Search button.
All your historical movements will be displayed. You can group them by selecting the criteria at the bottom right (Buys - Sales - Only Active).
By selecting the action tab in the same window, you only see the performed acts.


To see your Positions, click on the menu "Windows" -> "New" and then select "Portfolios" or click on the Portfolio shortcut in the main menu.

Edit Columns

Right-click (or long-click) on a column title to delete a column or display new ones.
Drag the summary / performance window to see a summary or performance or distribution of your portfolio.

Order Types

Please read below the functionality of each type of command in question to use and make sure you have no questions about it.

In the Athens and Cyprus Stock Markets, in the final phase of the market, after the close auction ends, only orders can be entered at the Close.

Τύποι Εντολών:

Limit Order

This is the most common type of command. It is the order in which the user enters the price he wishes to buy or sell. The transaction can be done at a better price if the conditions are met but the worst price will be the limit given by the user.

Market Order

In this command we do not enter a value. The system will execute the order without a price limit depending on the existing supply or demand. If the supply or demand is exhausted, without completing the quantity of the order, the system will convert it into an order with a Price Limit - Limit Order at the price of the last operation of the order.

Stop Limit

In this order we enter the price limit for our order (Price field) as in the orders with a Price limit, and the activation price of the order in the Stop Price field. The Stop Price is an instruction to the system to wait until the stock price reaches the Stop Price which we gave and then to enter an order with a Price Limit into the system.

If it is a Sell order the current price of the Share must be above the Stop price (vice versa for a Buy order). Stop order is useful to limit our losses.

Suppose we have acquired a stock at a price of 10, the current price of the stock is 9.8 and we do not want to lose more than 1, we should put a Sell Stop order with a limit of Price 9 and Stop Price 9.10. This means if the stock falls to 9.10 or below, our sell will be triggered at 9. We have made sure that the Stop Price is somewhat higher than the Ask Price, depending on the liquidity of the stock, so that when our order is triggered there are buyers at this price.

Stop on underline

Stop orders on the underlying concern derivative products, and are the same as Stop orders with a limit only that the Stop Price is mentioned in the price of the derivative subject.

at Close

In this command we do not enter a value and they are executed on the closing value of the symbol as it will be configured or has already been configured.
In the Athens and Cyprus Stock markets, in the final phase of the market, after the end of the closing auction, only orders of this type can be entered.

at Open Price

Open price orders wait for the stock to open, the open price to be formed and then be entered as limit orders at the open price.
Often users mistakenly assume that such an order will be executed at all, which is not the case as it is a price limit order.
If it is a Buy order and then the stock moves up, the order will not be executed, as well as it will not be executed if it is a Sell order and the stock moves down after the opening.

After order number...

When in the Duration of an order we select "after the order with number..." our order table appears to choose an order by clicking on its number. The new order that we enter with this option, will be sent to the market after the completion of the selected order. The actual duration of the new order becomes the same as that of the order selected at the time of its entry.


They are orders with a price limit, but they are entered into the market with a quantity equal to the one entered in the Visible Volume field. Once the entire quantity in the market is executed, the system automatically resets the Visible Volume quantity.
This continues until the entire order quantity is used up.
Its advantage is that we can buy or sell a large amount of a stock without it being immediately perceived by market participants.
Its disadvantage is that if there is a large instant supply in the market only the amount of Visible Volume will be executed, and when at a later time our quantity comes back the instant supply may be exhausted.

* Warning regarding the duration of orders in Stock Markets.

It is possible as a result of a corporate action, your order to be canceled for your protection without notice.

** Warning regarding the duration of orders in the Athens Derivatives Market.

The Derivatives Market of the Athens Stock Exchange now operates with a pre-session, so the previous issues there were about not being able to cancel a standing order have been addressed.